QUESTIONS & ANSWERS
What advice do you have for a customer looking to hire a provider like you?
Make sure that you haven’t signed or initialed your documents before showing up for your scheduled notarization appointment. However, if you have already done so… all is not lost! The notary must provide an oath and/or jurat statement. Upon signing, make sure that you have proper, valid ID to show your identity and that once you sign your documentation, it is signed just as your name appears in print.
How did you decide to get in your line of work?
Owner Sonita says, “I’ve always, since the age of 18, wanted to get my notary commission. I was living in another state at the time and began the route of Real Estate Agent. I decided, in a very short time, I did not want to take that route. Many years later (2010), I finally received my commission here in the state of South Carolina.”
What questions do customers most commonly ask you? What’s your answer?
Why do you charge what you charge? Answer: Because your transaction may take up to 45 minutes to an hour (which is wait time), also, in travel, not only is fuel taken into consideration, so is time for travel. There are also some transactions that take extra “paper” from the notary to complete.
If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
There is just SO MUCH, however, every assignment I perform, I try to teach a thing or two about my profession that a signer may not know. -Sonita
Why does your work stand out from others who do what you do?
Our work stands out from others who do what we do because we hold information sessions for other notaries in the area. We assist them in making sure they are conducting their signings efficiently and effectively, promptly and professionally.
If you were advising someone who wanted to get into your profession, what would you suggest?
Sonita says, “I would definitely advise anyone who is looking into getting into this profession to “DO THEIR HOMEWORK!” Many people think that the job of a Notary Public is easy as pie. Our job is to verify that the person who signs is the person they say they are, however, in many instances working as a signing agent or mobile signing agent, the documents may not only have to be signed, but also faxed back, scanned and emailed, carried to a mailing facility and shipped, etc. Also, it is not hard to make mistakes during a signing. No one is perfect.”
What do you like most about your job?
We like the fact that this type of work is flexible. When a signer needs assistance, you go and assist them. When there are no customers to assist, well, you’re then on your own!
Tell us about a recent job you did that you are particularly proud of.
6:42pm on Monday, December 29, 2014, Certified Notary Public Signing Agent Sonita M. Leak received a phone call from a Landrum, SC resident in regard to Alaska title documents that needed notarization and to be sent for next day delivery. When the signer didn’t think it could be done, GreenvilleNotary.com to the rescue. The document package needed printing and was sent electronically to the FedEx Copy & Print Center located at 550 Woods Lake Rd, Greenville, SC 29607 where it was received by Ms. Leak. The package was then carted to the Greenville/Spartanburg Airport FedEx Ship Center, located at 3080 Gateway Drive, Greer, SC 29651. The signer and a relative traveled from Landrum to the Gateway FedEx location, and the document was successfully signed WELL BEFORE the center closing time of 8:00pm! Wouldn’t you like to know that you have a Notary Public that knows what they’re doing?